TERMS OF
SERVICE

1. Our Services

NTCL provides information technology and digital business solutions, including digital marketing, website design and development, web and mobile application development, business automation, CRM (Customer Relationship Management), HRMS (Human Resource Management System), ERP (Enterprise Resource Planning), WhatsApp marketing and automation solutions, including AiInbox, and related technology services.

The specific scope of services, fees, deliverables, and timelines for any engagement will be defined in a separate proposal, quotation, service agreement, or other written arrangement between NTCL and the client.

2. Use of Our Website and Communication Channels

• You agree to provide accurate information, use our website and communication channels lawfully, and refrain from submitting unlawful, abusive, misleading, or infringing content.
• You must not attempt to gain unauthorized access to, interfere with, or disrupt our website, systems, or services.
• We reserve the right to restrict access where reasonably necessary to protect our systems, users, or legitimate business interests, subject to applicable law.

3. WhatsApp Communications

When you contact NTCL through WhatsApp or provide consent through a form or another appropriate channel, we may respond to your enquiries and send relevant service-related communications.

We will send promotional messages about our services, products, offers, and updates only where we have the required consent or other lawful basis.

You may opt out of promotional WhatsApp messages at any time by replying STOP or emailing hello@ntcl.io.

WhatsApp is operated by Meta Platforms, Inc. and its affiliates. Your use of WhatsApp is subject to the applicable WhatsApp terms and privacy policies.

4. Intellectual Property

Unless otherwise stated, the content available on NTCL's website, including text, logos, graphics, designs, and other materials, belongs to NTCL or its respective licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use such materials without prior written permission from the relevant rights holder, except where permitted by law.

Ownership and usage rights for custom software, designs, content, and other deliverables provided under a client engagement will be governed by the applicable proposal or service agreement.

5. No Warranty and Limitation of Liability

Our website and its general informational content are provided on an “as is” and “as available” basis. To the extent permitted by applicable law, NTCL does not guarantee uninterrupted website availability or that all website information will always be complete, accurate, or error-free.

To the extent permitted by law, NTCL will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or communication channels.

Liability relating to services provided under a specific client engagement will be governed by the relevant agreement.

Nothing in these Terms excludes or limits any liability or rights that cannot lawfully be excluded or limited under applicable law.

6. Privacy and Data Protection

NTCL handles personal information in accordance with its applicable privacy practices and legal obligations.

For details about how we collect, use, store, and protect personal information, please refer to our Privacy Policy on https://ntcl.io/.

For requests concerning personal data or messaging data, you may contact us at hello@ntcl.io or review our Data Deletion Instructions.

7. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements.

The effective date displayed at the top will indicate when the current version takes effect.

Your continued use of our website after updated terms become effective is subject to applicable law and any consent or notice requirements that may apply.

8. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of India.

Subject to applicable law and any mandatory jurisdictional requirements, the courts at Ahmedabad, Gujarat, India, shall have jurisdiction over disputes arising from these Terms.

9. Contact Information

For questions about these Terms of Service, our services, or privacy-related requests, please contact us: